The marketing guru Michael Porter described value activities as the discrete building blocks of competitive advantage. The way a company develops and markets its value chain building blocks might make the difference between achieving healthy profits or reporting red numbers, being a leader in product and service innovation or being content to copycat others, providing a standard customer service or delivering an outstanding customer experience.

The automotive industry offers a wide range of value chain services and products. However, to fully capitalise on it’s value chain, automotive organisations need, in a first instance, to develop a solid value chain strategy and implement a value chain scorecard enabling business leaders to follow-up and drive its implementation.

WHAT CAN (IN THAT SPACE) DO FOR YOU?

We have hands-on experience in designing and supporting the pan-european roll out of value chain programs, including a varied number of building blocks such as accessory sales, service and insurance products, service reminders or vehicle walkaround checks.

We can work with you to create ta comprehensive value chain strategy, design a effective scorecard and review and map the precesses for the underlying activities.

As a result of our Value Chain Optimisation exercise you will enhance your business profit, increase your customers’ recommendation and satisfaction scores.

WANT TO KNOW MORE?

Contact us via info@inthatspace.com or use the form below.